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Custom Domain

Custom domains allow you to use your own branded domain for shortened URLs instead of joo.nz. For example, instead of joo.nz/abc123, your links could be link.yourbrand.com/abc123.

Why Use Custom Domains?

  • Brand Recognition: Strengthen your brand identity with branded short links
  • Trust: Users are more likely to click links from a domain they recognize
  • Analytics Control: Get complete analytics for your domain
  • Professional Appearance: Ideal for business and marketing campaigns
  • SEO Benefits: Keep link equity within your domain

Plan Availability

  • Free Plan: No custom domains
  • Starter: 1 custom domain
  • Essential: 3 custom domains
  • Premium: 10 custom domains

Setting Up Your Custom Domain

Step 1: Add Your Domain

  1. Go to Dashboard > Custom Domains
  2. Click "Connect New Domain"
  3. Enter your domain (e.g., links.yourbrand.com)

Step 2: Configure DNS Records

Add these DNS records to your domain:

Type: A
Host: links (or your subdomain)
Value: YOUR_PROVIDED_IP
TTL: 3600 (or default)
Type: TXT
Host: links (or your subdomain)
Value: joonz-verify=YOUR_VERIFICATION_CODE
TTL: 3600 (or default)

Step 3: Verify Domain

  1. After adding DNS records, click "Verify Domain"
  2. The system will check your DNS configuration
  3. Once verified, your domain will be activated

Best Practices

  1. Use a Subdomain: Instead of your main domain, use a subdomain like:

    • go.yourbrand.com
    • link.yourbrand.com
    • short.yourbrand.com
  2. SSL Security: All custom domains automatically get SSL certificates

  3. Domain Management:

    • Keep DNS records updated
    • Monitor domain health
    • Ensure domain renewal

Using Your Custom Domain

Once set up, you can:

  • Select your domain when creating new short links
  • Set it as default for all new links
  • Use it in bulk operations
  • Access it via the API

Troubleshooting

Common issues and solutions:

  1. Domain Not Verifying:

    • Check DNS records are correct
    • Wait for DNS propagation (up to 48 hours)
    • Verify TXT record format
  2. SSL Certificate Issues:

    • Ensure DNS is properly configured
    • Wait for certificate issuance (up to 24 hours)
  3. Domain Not Working:

    • Verify A record is correct
    • Check domain status in dashboard
    • Ensure domain hasn't expired